Terms of service

Terms of Service

By accessing this website and placing an order, you agree to the following Terms of Service. Please read them carefully.


Overview

This website is operated by Jade Capaldi. Throughout the site, the terms “we”, “us”, and “our” refer to Jade Capaldi. By visiting this site and/or purchasing prints, you agree to be bound by these Terms of Service.


Products & Availability

All prints are sold as fine art photographic prints and are produced to order by a professional print lab based in the United Kingdom.

Due to the nature of the printing process, slight variations in colour or tone may occur between screen display and the final printed artwork. These variations are considered normal and are not deemed defects.


Pricing

All prices are listed in the currency shown at checkout and are subject to change without notice.

Shipping costs, customs duties, and import taxes (where applicable) are calculated separately and are the responsibility of the buyer.


Orders & Payment

Orders are confirmed once payment has been successfully processed.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud or misuse of the site.


Shipping

Shipping times and destinations are outlined in the Shipping Policy.
Delivery timeframes are estimates and not guaranteed. We are not responsible for delays caused by couriers, customs processing, or circumstances beyond our control.


Returns & Refunds

All prints are made to order and therefore non-returnable, except in the case of damage or a production fault.

If your print arrives damaged or defective, please contact us within 48 hours of delivery, including clear photographs of the issue and the packaging. Replacement or refund decisions are handled on a case-by-case basis.

Full details can be found in the Refund Policy.


Intellectual Property

All images, content, and materials on this website are the intellectual property of Jade Capaldi and are protected by copyright laws.

Purchasing a print does not grant the buyer any reproduction or commercial usage rights. Prints are for personal use only unless otherwise agreed in writing.


Website Use

You agree not to use this website for any unlawful purpose or to violate any applicable laws or regulations.

We reserve the right to restrict or terminate access to the site if misuse is suspected.


Limitation of Liability

To the fullest extent permitted by law, Jade Capaldi shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.


Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Switzerland.


Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being published on this page.


Contact

For any questions regarding these Terms of Service, please contact us via the Contact page.